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Shipments and returns

Your pack shipment

Delivery charges are calculated during checkout and are based on your order total.

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post. Delivery times can vary, but most parcels arrive within 1-4 business days.

With the regular Australia Post service, your parcel will be dropped-off without signature. If you prefer delivery by Express Post with required signature, an additional cost will be applied, so please choose this option during checkout.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. It is recommended that you group your items in one order to save on shipping. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected to ensure safe delivery.